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For me it clicked when I was traveling and had to rely on whatever device I had at the moment, sometimes my phone, sometimes a borrowed tablet, and I realized how inconsistent everything felt across games. One day everything syncs perfectly, next day I’m missing progress or stuck with outdated data.
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Yeah I get that completely, especially the part about expectations changing, because I think that’s the core of it now, people don’t plan their gaming sessions around one device anymore, it just happens whenever they have a moment. I used to play mostly on my phone, but over time I added a tablet and occasionally my PC, and suddenly I needed everything to be connected. After losing some progress and dealing with manual transfers, I started researching why this was still such a mess, and I came across this piece https://bharatflux.com/cross-platform-or-die-why-79-of-mobile-gamers-refuse-to-stay-on-one-device/ which kind of confirmed that a lot of players are moving in the same direction. Since then I’ve been more selective, I check reviews, forums, even test syncing myself before committing. One thing I’d recommend is avoiding games that rely only on device storage, because that’s where most issues come from.